Our Policies

We provide high-quality services and ensure transparency through an engagement letter detailing the scope of work, pricing, and fees. Our policies below complement the terms in your engagement letter.

Refund Policy

We may charge for services before or after completion and delivery, as outlined in your engagement letter. No refunds are offered post-delivery. Review the work promptly and contact us with concerns; we’ll address issues within the agreed scope.

Service Delivery Policy

Services are delivered per your engagement letter, typically digitally, with timelines based on project scope.

Cancellation Policy

Cancel before work begins, as noted in your engagement letter, at no charge. Once started, cancellation isn’t possible due to committed resources.